Some students have been unable to login to their PAWS e-mail since Sunday because the University’s service provider’s experienced a power outage.
“This is ridiculous because we are supposed to be using it to access the things we need and we can’t,” said mass communication freshman Antionette Ferrara.
Service provider Outblaze experienced a serious power outage Sunday and has since been unable to retrieve information for most accounts, according to the University’s Information Technology Services. Outblaze is a multifaceted company that provides service to many other companies and schools, but the University seems to be the only one affected.
Outblaze is based in several different countries, including the U.S., where it is based in Connecticut. The company was unavailable for comment.
“I haven’t been able to get into my PAWS e-mail for days,” said mass communication junior Patricia Sterpu. “It’s very inconvenient.”
Said Sherie Thompson, an IT communications officer, “This is an external problem, not an LSU problem. And it was supposed to be fixed by now.
As the problem continues for the third consecutive day, the Frey Computing Center is unsure of what exactly is wrong and when it will be fixed.
“Normally I get all my homework and teacher e-mails from it, and I missed a quiz today because of it,” said psychology sophomore Keith Coleman.
—–Contact Gina Zanutto at [email protected]