Students, faculty and staff across campus probably checked their cell phones in unison Thursday morning as Information Technology Services sent out a test emergency text message at about 9 a.m.The text message — “This is a test of the LSU Emergency Text Messaging System. No emergency exists. This is a test” — was sent to 29,489 members of the University community through the emergency text messaging service provider, FirstCall, according to Sheri Thompson, IT Planning and Communications officer.Nine recently registered numbers, which Thompson referred to as “invalid numbers” — numbers that are no longer working or were not correctly entered into the system — could not receive the text.More information on the success rate of the test will be available in the coming week after an e-mail survey is conducted, Thompson said. The e-mail survey was sent at about 3 p.m. Thursday requesting University students who are registered but did not receive the text report the problem through a link provided in their PAWS account.”It was smooth,” Thompson said of the test. “It went the way it was supposed to go.”The FirstCall system was previously tested Sept. 26. The Daily Reveille reported 5 percent of those text messages went undelivered.Thompson attributed the failure rate to people changing service providers.”The machine that sends out the message has to know what carrier to send the message to,” Thompson said. “We need to make sure that you’re updating your number periodically.”The University switched to FirstCall, a Baton Rouge-based firm, after the company, ClearTXT, stopped providing emergency communications, Thompson said.To sign up for emergency text messages, students must log on to PAWS and select the “Campus Community” option and then the “Emergency Text Message” option.—-Contact Lindsey Meaux at [email protected]
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