First off, I owe everyone an apology.
To my loyal readers, my family, my friends — I’m sorry.
I’m sorry for suggesting, endorsing and badgering every single one of you to get a Netflix account.
I just didn’t see it coming. I don’t think anyone did.
However, I will never be able to apologize as much as Netflix CEO Reed Hastings on the company’s newest bonehead move.
“I messed up. I owe everyone an explanation,” Hastings admitted Sunday on the company’s official blog. “I want to acknowledge and thank our many members that stuck with us, and to apologize again to those members, both current and former, who felt we treated them
Press X to Not Die: Netflix’s new Qwikster service shuns original customers
September 19, 2011